AE Refund Policy

Aesthetic Crownz Refund Policy

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At Aesthetic Crownz, we understand the importance of providing exceptional service and ensuring customer satisfaction. We strive to deliver the highest quality results for all our clients. In line with this commitment, we have established a comprehensive refund policy for our hairstyle appointments.

If, for any reason, you are not completely satisfied with your hair service, we kindly ask that you inform us within 48 hours of your appointment. We value your feedback and will do our best to address any concerns or issues you may have.

Upon receiving your feedback, our management team will carefully assess the situation and determine the appropriate course of action. We may offer to redo the service to your satisfaction or provide a discount or refund, depending on the circumstances.

Please note that discounts or refunds are subject to the discretion of our management team. In some cases, a restocking fee may be applied for any products used during the service. We strive to be fair and transparent in our discount or refund process, taking into consideration the nature of the issue and the extent of the service provided.

We understand that plans can change, and we want to offer you flexibility when it comes to rescheduling or canceling your appointment. If you need to cancel your appointment, we kindly request that you notify us at least 24 hours in advance. This will allow us to accommodate other clients and provide you with a full refund.

In the unlikely event that your hairstylist needs to cancel your appointment, we will make every effort to notify you as soon as possible. We understand the inconvenience this may cause and will assist you in rescheduling for a convenient time. However, if you prefer to cancel, we will issue a full refund upon your request.

As a token of our appreciation for your loyalty, we would like to offer you a 10% discount on your next visit. This discount can be availed if you schedule your next appointment during your current visit. We value your continued support and look forward to serving you again.

Thank you for choosing Aesthetic Crownz for your hair needs. We are committed to providing you with a positive and satisfying experience. If you have any further questions or concerns regarding our refund policy, please do not hesitate to contact us.